About Us

We’re all about giving you the best product together with the best service. At SITE.Com we offer you 100% authentic Cuban cigars. Whether you are a cigar aficionado, or one who is just getting into the enjoyable practice of smoking a fine cigar, our online shop has got what you need. We offer the widest range of choices for your smoking pleasures, and are proud to be the number one online retailer that can deliver that promise to you. We not only deliver you the real deal, we also make sure that it gets to you in perfect condition every single time. You’ll not just get the best products from us, you’ll also have the best time doing it.

ORIGINAL PRODUCTS

All our cigars are sourced 100% from Habanos S.A., the single distributor of authentic Cuban cigars. All products come certified with proper documentation to guarantee their authenticity. We only get the real Cuban cigars from Habanos S.A. and sell the real Cuban cigars to you. It comes intact with a tamper proof seal and other proof of authenticity such as bar codes and micro dots which are only marked onto 100% real Cuban cigars.

All the bar codes are saved in our database and stored online via our website. Anyone can cross check the bar code with our database to ensure that they get the correct product. You’ll enjoy that 100% real Cuban cigar experience, guaranteed.

We go the extra mile to ensure that all our clients are satisfied and enjoy the genuine products we offer.

CUSTOMER SUPPORT

We not only deliver the best products, we also deliver the best experience. Our customer support is always ready to answer and entertain any needs, question, and concerns of our clients. And we’re ready to handle all your concerns 24/7. Above all else, we want to you to have the best experience possible whenever you shop with us. All our customer service representatives have been rigorously trained to ensure that they will be able to resolve any concerns that you may have. They are also extensively familiar with each of our products, and if you need more information on any product or need help in choosing a cigar, our staff can help you out. From the taste, to the wrapper color, and what goes well with a cigar, just shoot a question and our people will be happy to help you out.

All day, everyday, just contact us at site@xyz.com and we’ll be there to receive your query. We’ll make sure to reply at the soonest possible time. You can also leave us your telephone number and desired time to be called and our operators will be happy to give you a call wherever you may be. We want to ensure that our customers are 100% satisfied with the experience that they have had with us. Nothing is too small or too big for us to make sure that we’re able to give what you need when it comes to cigars.

Don’t hesitate to contact us through email or through our telephone numbers listed on the site. We’ll do our best to address all your concerns right away. Our aim is to provide you with the best shopping experience. So not only do we give you there best products ion the market, we also give you a very satisfying shopping experience. We also extend our customer service to answer any after sales concerns. If you have any questions or concerns with the product after you’ve bought it, we’d be more than happy to assist you as best we can.

PRODUCT SHIPPING

We offer product shipping worldwide. Anyplace you may be, we’ll get your purchases to you. We partner with the best shipping and delivery services to ensure the widest coverage for product delivery, and the fastest time to get the product to where you want. Just tell us the details of where you’d like the purchase to be delivered and we’ll make the best arrangements possible.

All our deliveries are backed up by a guarantee that you get it in the best condition possible, or your money back. Once the order and payment process is complete, we’ll get the purchase to you in the fastest time possible. Hard to reach destinations can expect a maximum of seven days before receipt, while regular routes and destinations can get their products in less than a week.

You don’t need to look any further for the best in Cuban cigar services. We offer the best product, the best shopping, and the best delivery options. We maintain a secure website to ensure that all your personal and sensitive information are kept strictly confidential and secure. We make use of the most updated antivirus, malware and encryption and security tools to ensure your utmost safety and security whenever you use our website. We make sure that any and all unwanted elements are kept out of our website.

Wherever you may be, we’ll get you the products that you want. We make sure that you enjoy your cigar at the top condition it was meant to be in. you don’t have to worry, or look around anymore, we’ll give you that hassle free experience you’ve been looking for and get your cigars right at your doorstep.

KNOW MORE ABOUT YOUR CIGARS

Want to know more about our products? Or do you have any cigar related questions? We can guide you on cigar information such as how a certain cigar is made, what to know about genuine and counterfeit cigars, and how to handle and properly store cigars. We also have guides on cigar etiquette to enjoy a smoke in bars, cigar lounges, and other public places. Our website also has the complete information for the appreciation of cigar aficionados of all levels.

WE’D LOVE TO HEAR FROM YOU

We always want to give the best to all our customers. If you have any concerns, questions, and comments about our service, we’d love to hear from you. Drop us a line or leave a message any time and we’ll get back to you the soonest we can.